White Label Solutions Terms of Use

These Terms of Use govern your use of OpenConnect's white label solutions. By using our white label services, you agree to these terms.

Definitions

  • "Agreement" refers to these White Label Terms of Use, together with any Order Form and other documents incorporated by reference.
  • "OpenConnect" or "we" refers to OpenConnect, the provider of the white label solution.
  • "Partner" or "you" refers to the organization purchasing and implementing the white label solution.
  • "White Label Solution" refers to our technology platform and services provided to you for rebranding and distribution to your end users.
  • "End Users" refers to your customers who access and use the white label solution under your brand.

License Grant

Subject to these Terms, OpenConnect grants you a non-exclusive, non-transferable, revocable license to:

  • Access and use the white label solution
  • Rebrand the solution with your own branding elements
  • Market and distribute the solution to your end users
  • Incorporate the solution into your existing products or services

Restrictions

You may not:

  • Sublicense, resell, or distribute the white label solution except as explicitly permitted in this Agreement
  • Modify, decompile, reverse engineer, or create derivative works of the white label solution
  • Remove or alter any proprietary notices or branding from the solution
  • Use the solution in a manner that violates applicable laws or regulations
  • Access the solution to build a similar or competitive product

Your Responsibilities

As a white label partner, you are responsible for:

  • Providing accurate information for account setup and customization
  • Creating and maintaining your own terms of service and privacy policy for end users
  • Ensuring your marketing and promotional materials accurately represent the capabilities of the solution
  • Managing end user relationships, including customer support (unless otherwise agreed)
  • Complying with all applicable laws and regulations in the jurisdictions where you operate

Branding Requirements

When implementing our white label solution:

  • You may apply your own branding, logos, and styling
  • You must not misrepresent the capabilities of the solution
  • If specified in your agreement, you may be required to include "Powered by OpenConnect" attribution in specific locations
  • All branding must comply with our brand guidelines provided during onboarding

Fees and Payment

Your use of the white label solution is subject to the following payment terms:

  • Fees as specified in your Order Form or partner agreement
  • Payment on the terms specified in your agreement, typically monthly or annually
  • Potential usage-based fees depending on your package
  • We reserve the right to change pricing with notice as specified in your agreement
  • Late payments may result in service suspension

Intellectual Property

The white label solution, including all software, designs, and technology, remains the property of OpenConnect. Your intellectual property rights are limited to:

  • Your own branding and customizations applied to the solution
  • Your own data and content inputted into the solution
  • Custom features developed specifically for you (if applicable and as specified in your agreement)

Term and Termination

This Agreement begins on the effective date specified in your partner agreement and continues until terminated:

  • Either party may terminate with notice as specified in your agreement
  • We may terminate immediately if you breach these Terms
  • Upon termination, you must cease all use of the white label solution
  • We will provide a reasonable transition period to migrate data

Service Levels and Support

Our white label solution includes:

  • Service level commitments as specified in your agreement
  • Technical support for you (the partner) as outlined in your support plan
  • Regular updates and new features
  • Documentation and resources for implementation and troubleshooting

Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability arising from this Agreement will not exceed the amounts paid by you in the 12 months preceding the claim
  • We are not liable for indirect, consequential, or incidental damages
  • Each party's liability for data breaches will be governed by applicable data protection laws and the terms of our Data Processing Agreement

Indemnification

You agree to indemnify and hold harmless OpenConnect from claims arising from:

  • Your use of the white label solution outside the scope of this Agreement
  • Your end users' use of the solution
  • Your breach of these Terms
  • Your content or data processed through the solution

Modifications to Terms

We may modify these Terms from time to time. We will provide notice of significant changes as specified in your agreement. Your continued use of the white label solution after such modifications constitutes acceptance of the updated Terms.

Contact Us

For questions about these White Label Terms of Use:

  • Email: legal@opencnt.com
  • Partner Support: +994 (55) 848-27-24
  • Address: Baku, Azerbaijan

Last updated: 3/23/2025