White Label Solutions Privacy Policy
This Privacy Policy applies specifically to OpenConnect's white label solutions and explains how we collect, use, disclose, and safeguard information when you use our white label services.
Information We Collect
When providing white label solutions, we collect the following types of information:
- Partner Information: Company name, contact details, branding assets, and customization preferences
- End User Information: Data collected from users of your white label platform, including personal information, usage data, and platform interactions
- Integration Data: Information necessary to connect our services with your existing systems
- Analytics Data: Performance metrics, user engagement statistics, and conversion rates
How We Use This Information
The information collected is used for:
- Providing and customizing your white label solution
- Processing transactions and managing billing
- Monitoring platform performance and making improvements
- Providing support and maintenance services
- Generating analytics and reports for your business
- Complying with legal obligations
Data Processing Roles
When you use our white label solutions:
- You (the partner organization) are the "Data Controller" for end user information
- OpenConnect acts as a "Data Processor" processing information on your behalf
- You are responsible for obtaining necessary consents from your end users
- We provide tools to help you comply with data privacy regulations
Information Sharing and Disclosure
We may share information with:
- Your organization and authorized personnel
- Service providers that help us deliver the white label solution
- Legal authorities when required by law
- Third parties with your explicit consent
Data Security
We implement robust security measures to protect all data within our white label solutions:
- End-to-end encryption for sensitive data
- Regular security audits and penetration testing
- Role-based access controls
- Secure infrastructure with redundancy and backup systems
- Compliance with industry security standards
Data Retention
We retain your data and your end users' data for as long as necessary to provide the white label services. Upon termination of our agreement, we will:
- Return all data to you in a structured format
- Delete all copies from our active systems within 30 days
- Remove data from backups according to our backup rotation schedule
Your Responsibilities
As a white label partner, you are responsible for:
- Maintaining your own privacy policy that governs end user data
- Obtaining appropriate consents from your end users
- Responding to end user data requests (access, deletion, etc.)
- Notifying us promptly of any data-related incidents
White Label Customizations
Our white label solution allows you to customize privacy settings, including:
- Cookie consent banners and preferences
- Data collection and usage preferences
- User data access and deletion mechanisms
- Regional compliance features (GDPR, CCPA, etc.)
Changes to This Policy
We may update this White Label Privacy Policy from time to time. We will notify partner organizations of any significant changes via email and by posting the new policy on our partner portal.
Contact Us
For questions about this White Label Privacy Policy or our data practices:
- Email: partners@opencnt.com
- Partner Support: +994 (55) 848-27-24
- Address: Baku, Azerbaijan
Last updated: 3/23/2025